Privacy Policy

This Privacy Policy explains how Mineli LLC (“we,” “us,” “our,” or “Company”) collects, uses, shares, and protects your personal information when you visit and use our website and purchase or access our digital courses.

This Privacy Policy applies to:

• viktoriasolaracademy.com

By using our website, submitting information through our forms, purchasing a course, or accessing course materials, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly:

• First and last name
• Email address
• Phone number, if provided
• Information you submit through forms, questionnaires, quizzes, assessments, surveys, or support requests
• Course-related information you voluntarily provide, including answers, preferences, and responses submitted as part of the learning experience

Order and payment information:

• Name and email address used for purchase
• Billing details required to complete the transaction
• Purchase history, order confirmation details, and refund-related information

Payments are processed through Stripe. For non-US purchases, Stripe Managed Payments may act as the merchant of record and handle billing, currency conversion, and applicable taxes such as sales tax, VAT, or GST. We do not store full bank card numbers on our own servers.

Course-access data:

• Account access information connected with the GetCourse platform
• Course enrollment status
• Lesson progress and course activity data
• Technical data related to your access to course materials

Information collected automatically:

• IP address
• Browser and device type
• Operating system
• Pages viewed on the website
• Date and time of visit
• Referring URL, meaning how you arrived at our website
• Cookie and analytics data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide access to purchased courses and digital materials
• To deliver course-related content, quiz results, assessment results, guides, and educational materials
• To process orders, payments, refunds, and customer support requests
• To create and maintain your course access through GetCourse
• To send transactional emails, including payment confirmations, access details, and course updates
• To send educational and marketing emails where permitted by law or with your consent
• To improve our website, products, services, and user experience
• To analyze website performance and marketing effectiveness
• To prevent fraud, abuse, unauthorized access, and security incidents
• To comply with legal, tax, accounting, and regulatory obligations

3. Legal Basis for Processing

Depending on your location, we process your personal information under one or more of the following legal bases:

• Performance of a contract — to provide the courses, digital materials, and services you purchased or requested
• Legitimate interests — to operate, secure, improve, and promote our website and services
• Consent — to send marketing communications or use certain cookies where consent is required
• Legal obligation — to comply with applicable laws, tax rules, accounting obligations, and lawful requests

4. Cookies and Tracking Technologies

What are cookies:

Cookies are small text files stored on your device when you visit a website. They help the website function properly, remember preferences, and understand how visitors interact with the website.

Types of cookies we may use:

• Necessary cookies — required for the basic functioning of the website and secure access to digital products
• Functional cookies — help remember preferences and improve your experience
• Analytics cookies — help us understand website traffic, page performance, and user behavior
• Marketing cookies — may help us measure advertising effectiveness and show relevant content or ads where applicable

Analytics and advertising tools:

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar services if they are enabled on the website. These tools may collect information about your interaction with the website, pages viewed, clicks, device information, and other usage data.

Managing cookies:

You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of the website or your ability to access some features.

5. Sharing Your Information With Third Parties

We do not sell your personal information for money. We share personal information only when necessary to operate our website, deliver our courses, process payments, provide support, comply with law, or improve our services.

We may share information with the following categories of service providers:

• Stripe — for payment processing, billing, taxes, fraud prevention, and refunds
• GetCourse — for course delivery, account access, lesson progress, and educational materials
• Email and marketing service providers — for sending course access emails, educational content, and marketing communications where permitted
• Analytics providers — for understanding website performance and improving the user experience
• Advertising platforms — for measuring advertising performance and showing relevant campaigns, where applicable
• Professional advisors — such as accountants, legal advisors, or compliance consultants where necessary
• Government authorities or courts — when required by law, subpoena, court order, or lawful request

All service providers are expected to use your information only for the purposes for which it was shared and to protect it with appropriate safeguards.

6. International Data Transfers

Mineli LLC is based in the United States. Your personal information may be processed in the United States and in other countries where we or our service providers operate.

If you access our website from outside the United States, please understand that your information may be transferred to and processed in countries that may have data protection laws different from those in your country of residence.

7. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy or as required by law.

• Course access and account data — for as long as needed to provide course access and support
• Order and payment records — as required for tax, accounting, legal, and compliance purposes
• Email marketing data — until you unsubscribe or request deletion, unless retention is legally required
• Analytics data — for the period set by the relevant analytics provider or our internal settings
• Support communications — for as long as needed to resolve the request and maintain business records

When personal information is no longer needed, we will delete it, anonymize it, or securely retain it only where required by law.

8. Your Privacy Rights

Depending on where you live, including if you are located in the EEA, UK, California, or another region with applicable privacy laws, you may have certain rights regarding your personal information.

Your rights may include:

• Right to access the personal information we hold about you
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict or object to certain processing
• Right to data portability
• Right to withdraw consent where processing is based on consent
• Right to opt out of marketing communications
• Right not to be discriminated against for exercising your privacy rights

California residents:

If you are a California resident, you may have rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know, delete, correct, and opt out of certain uses of personal information.

We do not sell personal information for money. If applicable law treats certain advertising cookies or tracking technologies as “sharing” for cross-context behavioral advertising, you may opt out by disabling marketing cookies in your browser settings and contacting us.

To exercise your rights, contact us at: support@viktoriasolar.com

9. Email Communications

When you purchase a course, submit a form, or request materials, we may send you emails related to your purchase, course access, educational content, updates, and support.

Where permitted by law, we may also send marketing emails. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at support@viktoriasolar.com.

10. Data Security

We use reasonable technical and organizational measures to protect your personal information, including secure data transmission, limited access to personal information, and the use of reputable third-party service providers.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information.

11. Third-Party Links

Our website, emails, or course materials may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites. We recommend reviewing the privacy policy of each third-party website you visit.

12. Children’s Privacy

Our website and courses are intended for adults and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us at support@viktoriasolar.com, and we will take reasonable steps to delete such information.

13. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them in a uniform manner.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email or by posting a notice on the website. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised.